Eligibility for Refunds
Our refund policy lasts 7 days from the date of purchase. If 7 days have passed since your course or membership purchase, we unfortunately cannot offer a full refund.
Eligibility for Refunds
To be eligible for a refund, you must meet the following conditions:
- Affiliate earnings related to the purchase may impact refund eligibility if the course was purchased via an affiliate referral.
- To be eligible for a refund, you must meet the following conditions:
Non-Refundable Items
Certain items are non-refundable, including:
- Completed courses (where a significant portion or certification has been achieved).
- Downloadable or digital products, such as e-books, templates, or software.
- Courses purchased as part of a promotional sale.
- Gift cards or any special credits tied to affiliate commissions.
Refund Process
Certain items are non-refundable, including:
Once your refund request is submitted, we will review it and notify you of approval or rejection via email. Approved refunds will be processed and automatically applied to your original method of payment within a few business days.
Late or Missing Refunds
If you haven’t received your refund after the stated processing time, please take the following steps:
- Check your bank account again.
- Contact your credit card provider, as there may be delays before the refund is posted.
- If still unresolved, reach out to your bank for further clarification.
If you’ve followed all these steps and still haven’t received your refund, please contact us at support@unbar.digital
Sale Items
Only regularly priced courses and memberships are eligible for a refund. Sale or discounted items are non-refundable.
Exchanges
If you experience issues with a course due to technical difficulties or content quality, we will consider offering you access to a replacement course of equivalent value. To initiate an exchange, contact us at support@unbar.digital.
Affiliate Program Considerations
If you are an affiliate who purchased a course through your own referral link, any affiliate earnings will be deducted from your refund amount. Courses purchased through affiliate links are subject to the same refund eligibility criteria as outlined above.
Gifts
If the course was marked as a gift during purchase, and it was sent directly to you, we will issue a gift credit equivalent to the refund amount. If the gift wasn’t marked, the refund will be issued to the purchaser.
Contact Information
For questions related to refunds or returns, please contact us at support@unbara.digital